Good to know
Everything you need to know about booking direct with Seliaho. Can’t find your answer? Ask Selia.
Browse the collection, choose your home, and use the booking widget on each property page to select your dates and confirm. You’ll book directly with Selia — no third-party platform in between. If you have a question before booking, the contact form is the fastest way to reach her.
Booking direct gives you our lowest available rate with no platform service fees, direct communication with your host, and flexible perks that aren’t available elsewhere. You’re dealing with the person who actually owns and knows the home.
Most stays are fully refundable up to 14 days before check-in. Within 14 days, the first night is non-refundable. For bookings within 7 days of arrival, the reservation is non-refundable. Always confirm the exact terms on the booking widget before confirming, as they can vary by season and property.
We accept major credit cards and PayPal through our secure checkout. A small processing fee applies to card payments; PayPal and bank transfers carry no card fee. You’ll see the full breakdown before you confirm.
A refundable security hold may be placed on your card at check-in for some homes. It’s released within a few days of checkout provided the home is left in good order. Details are shown during booking.
Every home uses secure self check-in with a keypad, so you can arrive any time after the check-in window begins (usually 4:00 PM). You’ll receive a unique door code and detailed arrival instructions by email before your stay.
Standard check-in is from 3:00 PM and check-out is by 11:00 AM. Early check-in and late check-out are sometimes available on request — just ask Selia when you book.
Yes — every Seliaho home is pet friendly. Please let us know the number and size of your pets when booking so we can prepare the home accordingly. A small pet fee may apply for longer stays.
Every home is professionally cleaned and inspected between stays, with fresh linens, sanitized bathrooms, and a full reset of the kitchen. Cleaning is included in your rate — there are no hidden cleaning surprises at checkout.
Just a light tidy-up is appreciated — please start the dishwasher, take out the trash, and lock up. Deep cleaning is handled by our team. A short checkout list is posted in each home.